Retail Department Manager Job Limerick City

Retail Department Manager - Limerick City

Blue Forge Recruitment partners with some of Ireland's most progressive and respected Retail and FMCG organisations. Our client is a major player in the Non Food Retail sector and a recognised household name, with high profile stores nationwide and strong year on year growth. We're looking to speak with standout retail managers who bring genuine passion for retail, exceptional customer service, and a proven ability to lead teams to deliver results. The ideal candidate will come from a commercial retail environment and currently operate at a mid to senior store management level, with responsibility for driving store KPIs including sales performance, budget control, and workforce planning (rotas). This is a dynamic corporate retail business, operating large format stores averaging 20,000 sq. ft, offering an extensive and diverse product range from low value essentials to high value items. This is a hands on leadership role in a fast paced environment. Successful candidates must be comfortable working on the shop floor, merchandising stock (including heavier items), and maintaining exceptional store standards. Our client is deeply committed to career development, with an excellent track record of internal promotion and an award winning in house Learning & Development function designed to support your growth and help you achieve your long term career goals.

Package: Contracted hours 40. Salary: €38,000 - €40,000 + 10% yearly bonus. Pension. Staff discount. Much more.

Responsibilities

• Support senior management to drive department sales, store standards and team performance.
• Ensure full compliance with company policies and procedures across your team.
• Manage department stock and inventory, proactively investigating discrepancies and coaching staff on best practices.
• Drive customer engagement and sales through creative merchandising, promotions and displays.
• Take full ownership of your department(s), leading, motivating, and developing your team while managing schedules, stock and customer feedback.
• Handle customer queries and complaints in line with company policies.
• Lead store operations during shifts, including opening/closing and ensuring smooth day to day running of the store.
• Act as a point of contact for staff queries, grievances and performance management.

Requirements

• 3+ years' retail management experience, ideally in a fast paced, customer focused environment.
• Confident team leader who can motivate staff, manage performance and professionally de escalate issues.
• Strong understanding of retail systems, sales analysis, stock control and ordering large/bulky products.
• Thrives in a busy, high pressure retail environment with constantly changing priorities.
• Excellent organization and time management skills.
• Flexible to work management shifts, including openings and closes (typically 9 am 9 pm).