Retail Customer Service Supervisor, Hard ings Road Service Station, Keighley

Retail Customer Service Supervisor, Hard ings Road Service Station, Keighley

Age requirement: Applicants must be 18 years of age or older due to petroleum licensing regulations.

Schedule:

• 33 hours per week; 4 8 hour shifts: 6 am - 2 pm and 2 pm - 10 pm.
• 2 days office: 8.30 am - 5.00 pm.

Pay: £14.00 per hour

Employee Benefits:

• 15% off in store purchases.
• 5p per litre off fuel.
• Loyalty bonus.
• Cycle to Work scheme.
• Quality bespoke uniform.

About the role

As industry award winners for customer service, design and innovation, the Kay Group recognises the importance of our staff and our customers alike. We want you to enjoy your work and share our passion for providing a first class customer experience. Customers are the reason why we are all employed!

Our Customer Service Supervisors support Customer Service Assistants in advising and serving customers, assisting with deliveries, housekeeping, stock merchandising, and handling cash and card transactions according to established procedures.

We provide a safe, friendly working environment with high levels of training and support and quality uniforms. Employees work independently and as part of a team and adhere to personal presentation, hygiene, and safety standards at all times.

We are looking for someone who takes pride in everything they do, consistently carrying out all tasks to the highest standards and ensuring that our customers receive the best possible service. Whether shopping for groceries, buying fuel, using our car cleaning centres or visiting our in house retail partners, we want our customers, assisted by you, to enjoy their experience and desire to return.