Retail Customer Experience Lead

B&M Retail Limited in Glasgow Fort is seeking a Customer Service Manager to lead our front-end team and create a brilliant shopping experience for every customer. This permanent, full-time role requires flexibility across days, evenings and weekends to keep queues moving and ensure fast, friendly service in a busy store.

You'll drive standards and coach colleagues to excel in customer care. You will be instrumental in delivering great experiences while upholding our values of teamwork and