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Retail Betting Shop Customer Service Manager

Posted 7 hours 40 minutes ago by SmartRecruiters, Inc.

Permanent
Part Time
Customer Service Jobs
Derbyshire, Swadlincote, United Kingdom, DE110
Job Description

Entain operates Ladbrokes and Coral betting shops and is seeking a Retail Customer Service Manager to deliver top customer service and drive standards daily. Reporting to the Shop Manager, you will be part of the Shop team serving customers and building relationships to encourage repeat business.

The role includes taking bets, handling cash, demonstrating betting terminals, addressing customer concerns with empathy, and meeting defined targets.

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