Retail & Operations GM - Lead Team, Growth & Profits

Location: Tramore , Co. Waterford Job Type: Full-Time, 4 5 hours per week On-Site

Atlantic Arcade is a long-standing part of the local entertainment scene and proudmemberof the Coastline Gaming family.You will be part of the retail operations team, working with a small team at the ground level in a fast-paced and exciting environment.For over 40 years, Coastline Gaming has ope rated premier land-based casinos and our rapidly growing online brands. We are a multi-channel, customer-obsessed company committed to delivering world-class entertainment to our players.

Manage the accounts and cash flow for the club.

Analyse weekly and monthly financial figures, recommending actions to improve performance.

Manage all controllable costs within the agreed budget.

Determine the current status of the business and prepare an action plan with key priorities, timelines, and deliverables.

Demonstrate competence in managing all operational activities, reviewing goals and targets to ensure we are on track.

Manage, motivate, and develop a team of retail staff, fostering an environment of mutual trust and respect.

• Ensure the team has commercial awareness and understand how they can personally impact the bottom line.
• Recruit and develop the best possible talent to ensure the long-term success of the business.
• Develop the team in their current roles and support the growth of those with potential for future positions.
• Maintain high standards , taking pride in the club and ensuring all colleagues adhere to company uniform and cleanliness policies.
• Implement promotional campaigns to maximise impact and provide weekly feedback to the marketing team.

IT proficient, with experience in Microsoft Word and Excel, and the ability to learn in-house systems.

Ability to influence wider business stakeholders.

Experience delivering in-the-moment coaching and training to enhance customer experience.

Ability to handle challenging situations in a calm and professional manner.