Retail Analytics Manager

This is a key leadership role within our data function, responsible for driving commercial impact through high-quality analytics, strong governance, and the development of a high-performing embedded analytics team. You will act as a bridge between data and decision-making, ensuring insight is consistent, scalable, and directly supports business priorities.

Responsibilities

• Lead a team of high-performing embedded analysts to drive commercial value and operational excellence
• Act as the bridge between complex data and executive decision-making, translating insight into action
• Build and implement a scalable "commercial playbook" to standardise reporting and reduce duplication
• Define best practice across retail and commercial analytics (KPIs, templates, visualisation) to ensure one version of the truth
• Manage and develop a cross-functional analytics team, aligning them to central strategy while delivering tailored insight to business areas
• Champion automation and self-service tools to reduce manual reporting and increase value-add analytical work
• Support the evolution of advanced analytics capability, including predictive modelling
• Take a product-led approach to BI and data, influencing the development of data warehouse and reporting architecture
• Partner closely with Data Engineering and IT to prioritise retail and commercial requirements in the data roadmap
• Ensure all reporting and analytical outputs are robust, governed and compliant with data standards
• Build strong relationships with key stakeholders across Commercial Finance, Retail Leadership and the wider analytics community
• Drive measurable impact through insight (ROI), efficiency gains, stakeholder satisfaction and team development

You're a commercially-minded analytics leader who is as comfortable in the detail as you are thinking strategically. You enjoy translating complex data into clear, actionable insight and have a natural curiosity to understand what's really driving performance. You're confident working cross-functionally, influencing stakeholders and developing others, while keeping your team focused on delivering high-impact outcomes.

Qualifications

• Strong analytical mindset with a genuine interest in understanding the "why" behind the numbers
• Advanced Power BI expertise (including DAX and Power Query), with the ability to create clear, compelling dashboards
• Strong SQL skills, with experience handling complex data extraction and manipulation
• Experience with Python or R for advanced analytics (desirable)
• Solid understanding of retail and commercial drivers (e.g. LFL performance, margin, stock efficiency, P&L)
• Good knowledge of modern data architecture and analytics tooling
• Experience working in or leading an embedded analytics model, partnering cross-functionally with stakeholders
• Strong prioritisation skills, balancing local business needs with central strategic goals
• Strategic thinker who understands the wider business impact of data and reporting decisions
• Confident communicator, able to translate technical insight into clear, actionable recommendations
• Comfortable influencing and challenging stakeholders at all levels
• Proven experience developing and mentoring analysts, raising both technical and commercial capability
• Experience working with third-party data vendors and SaaS tools (beneficial)

Benefits

In addition to competitive salaries, we also offer the below core benefits:

• 20% staff discount, which increases with length of service
• Thrive Recognition Scheme
• Wellbeing support provided by the Retail Trust
• Life Assurance
• Retail Rewards platform offering discounts for other retailers
• Pension Scheme
• Access to a wide range of career development
• Additional benefits may apply depending on your role and area of the business