Residential Service Manager

Are you a passionate and experienced leader in the field of drugs and alcohol rehabilitation? WithYou Chy is seeking a dedicated Residential Service Manager to oversee our trauma-informed transformative 18 bedded residential facilities and be responsible for a great team of Counsellors and Support Workers. If you have a strong background in mental health and previous experience in residential services, we want to hear from you.

All applicants need to submit a CV and a covering letter on why you should be considered for this role. Applications will not be accepted if no covering letter is included. Please note that the closing date for this role is 30th May 2025 however; we may close early should sufficient applications be received, so early application is advised.

At WithYou Chy, we are committed to providing compassionate and effective support to clients as they follow their journey through rehabilitation to recovery. Our team is dedicated to fostering an environment of recovery, growth and empowerment.

As the Residential Service Manager, you will play a pivotal role in ensuring the delivery of high-quality rehabilitation service. You will manage day to day operations, link with our community services to support pre rehab and aftercare following the client's journey through rehabilitation and ensure compliance with CQC standards while promoting the well-being of our clients.

Key responsibilities:

• Oversee the management of residential service, ensuring high standards of care and support
• Lead, mentor and develop a skilled team of Counsellors and Support Workers
• Foster a positive and inclusive environment that promotes recovery and personal development
• Ensure compliance with CQC regulations and maintain an excellent standard of service delivery
• Collaborate with WithYou services in the community and through central support teams
• Support the development of policy, SOP and guidelines for the service

Essential Skills

• Level 5 Qualification in Leadership and Management
• Qualification in Social Care
• A proven track record of managing and leading drug and alcohol services or mental health services (or comparable services) preferably within residential service
• Understanding of CQC, person centred and outcome focused practice; safeguarding
• and risk management
• Knowledge of working in Mental Health/ Drugs and Alcohol residential care service
• Excellent leadership, communication and organisation skills
• Strong interpersonal and relationship building skills
• Problem resolution and solution focused with ability to prioritise
• Ability to work effectively with diverse team and foster collaboration
• Verbal and written communication skills
• IT competent