Residential Property Manager

Position Overview

PMR is delighted to be partnering with a build-to-rent developer to hire a property manager for their dedicated and high-performing team. The property manager will oversee a residential portfolio, managing tenancies from move-in to move-out.

Key Responsibilities

• Conducting resident check-ins and move-outs.
• Handling maintenance enquiries and liaising with building managers on maintenance issues.
• Resolving issues and complaints.
• Ensuring an excellent resident experience throughout the tenancy.
• Managing dilapidations and deposit returns.
• Working closely with tenancy and finance teams to ensure a seamless resident journey.

Candidate Requirements

• Minimum of three years' residential property management experience.
• ARLA or NFOPP qualification required.
• Customer service must be a top priority.
• Strong written and spoken communication skills.
• Excellent IT proficiency.
• Ability to remain calm under pressure.
• Customer-focused, responsive, polite, and able to prioritise tasks effectively.

Application Details

• Interested individuals are encouraged to apply for further information about the role.