Resident Services Lead: Elevate Customer Experience

Grainger plc is seeking a proactive Resident Services Manager to lead the on-site Resident Services Associates and deliver Grainger's customer service standards across our London portfolio. You will drive resident satisfaction, manage rosters, and collaborate with partners to maintain outstanding service levels.

Based in London, this full-time role offers the opportunity to shape customer experience within Grainger's build-to-rent communities, leading a skilled team and representing Grainger in