Resident Services & Repairs Coordinator

Cardo Group in Hemel Hempstead is seeking a Customer Service Advisor to be the first point of contact for residents and clients, logging repairs and responding to queries to ensure customer satisfaction. You will handle high volumes, follow scripts, and book in new jobs with detailed notes for future reference.

The role requires strong communication and the ability to keep residents updated while coordinating with planning teams to schedule works and resolve issues promptly.