Resident Liaison Officer

Reference: TLO76
Posted: February 18, 2026

Tenant Liaison Officer required to work in Sheffield on a Retirement home where some flats are being refurbished.

Ideally, you will be an experienced Tenant Liaison Officer with a background working in either Social Housing or with vulnerable adullts/elderly as you will be coordinating temporary accommodation whilsts the flats are being upgraded. As well as having a strong knowledge of internal and external programmes, you will be a strong communicator with excellent customer service and good IT skills.

Job Role Includes:

• Deliver clear and effective communications to customers and residents about the nature and scope of works.
• Act as the main point of contact for residents, addressing enquiries and concerns professionally and empathetically.
• Coordinate access arrangements to ensure works are delivered smoothly and on schedule.
• Resolve access-related or resident issues promptly, escalating where necessary to ensure timely solutions.
• Maintain accurate records of communications, access arrangements, and issue resolutions for project documentation.

Essential:

Driving Licence, own transport, previous experience/similar job role

• £14 - £15 per hour PAYE inclusive of holiday pay
• Monday to Thursday 8:00am - 4:30pm Friday 8:00am - 3:30pm

To Apply

Please apply via CV or call Aran/Danielle/Madison a call on or for further details or to apply!