Resident Experience Associate

We are recruiting for a motivated and customer focused customer service and sales representative to be the friendly face and driving force behind a vibrant residential development.

About the role:

• Play a key role in building a warm, inclusive community.
• Work along side the General Manager to maintain excellent standards.
• Play a key role from first enquiry to lease renewal.
• Support the lettings, manage enquiries and coordinate move ins and out.

Key Responsibilities:

• Handle leasing enquiries, conduct apartment viewings and support the move in / out process.
• Assist with organising and delivering community events.
• Conduct health and safety checks, flat inspections and assist in monitoring reactive maintenance.
• Address resident queries and service requests.

Requirements:

• Confident using Microsoft Office and property/ CRM systems
• Ability to work Saturdays and public holidays on a rota.
• Experience in a front of house role is a must.
• Excellent communication, organisation and people skills.

If you're passionate about customer experience and thrive in a people-first environment, we'd love to hear from you. Apply today.