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Resident Experience & Insight Manager
Posted 1 day 6 hours ago by London Borough of Sutton
Permanent
Full Time
Other
London, United Kingdom
Job Description
Sutton Housing Partnership is seeking an experienced and values-driven Customer Resolution and Insight Manager who is passionate about residents' needs and using insight to improve services.
You will be a confident leader, driving fairness and learning through robust complaint handling, collaborating across teams, and maintaining strong relationships with councillors, residents, and external partners. CIH Level 3 Housing qualification is required or in progress.
London Borough of Sutton
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