Resident Experience & Engagement Lead

Ealing Council has an exciting opportunity for a Head of Resident Experience on a full-time basis. This role is vital in ensuring residents can shape services and promoting community connections.

The successful candidate will lead resident engagement, oversee the complaints service, and drive improvements linked to housing standards. Ideal candidates should possess strong leadership experience and be knowledgeable about community engagement and relevant legislation.

The closing date for applications is 28 June 2026.