Resident Engagement & Service Liaison Officer

Mears Group is seeking a Customer Liaison Officer in Thurrock. This full-time position involves providing front-line customer support within the social housing sector, ensuring a positive customer experience throughout various service interactions.

Responsibilities include coordinating customer-related tasks, addressing complaints, and maintaining effective communication between Mears and its customers. The ideal candidate will have strong customer service skills, experience in community engagement, and a commitment to enhancing resident experiences.

Benefits include 25 days annual leave, a company van and fuel card, and various staff perks.