Resident Advisor

Resident Advisor - £12.71 per hour - Temporary - Multiple London Sites

The Resident Advisor based in Cray will serve as the primary contact for residents, delivering customer service through email, phone, and in-person interactions. The temporary position with Pertemps London offers full time and part time shifts across seven days weekly, paid at £12.71 per hour.

About the Role

The Resident Advisor will act as the first point of contact for residents, delivering exceptional customer service via email, phone and face to face. Responsibilities include:

• Supporting the check in and check out process


• Ensuring rooms are clean, prepared and ready for new arrivals


• Assisting residents with luggage and general enquiries


• Maintaining a welcoming, professional and efficient front of house environment

About You

The ideal Resident Advisor will bring:

• Front of house experience in a customer facing role


• Customer service experience in a people focused environment


• Confidence using Microsoft Office and general IT systems


• Strong ability to handle queries and provide appropriate solutions


• Clear, confident verbal and written communication
  
• Excellent organisation and time management


• Ability to work independently and proactively


• A polite, friendly and approachable manner


• Strong interpersonal skills