Residence Coordinator

EF LondonInternational Language Campus is looking for a responsible and culturally intelligent Residence Coordinatorto join our team.

In this role, you'll help create a welcoming and secure environment where international students feel at home, supported and part of a vibrant community throughout their studies.

• Full-time
• 5 days a week, with one weekend work day (weekends work days alternate)
• Free accommodation provided

If you're organized, approachable, and eager to make a lasting impact on our students' experience in the UK, we'd love to hear from you!

Careers at EF Open the world with us

At EF Education First, we believe the world is better when people strive to understand one another. With 600+ schools and offices in 50 countries, we offer immersive programs in language, travel, cultural exchange, and academics, turning dreams into global opportunities. Join us in our shared mission of opening the world through education.

Responsibilities

• Meeting and greeting new students on arrival and informing them of rules
• Assisting with checking in & taking students to rooms
• Maintain safe and comfortable environment by taking appropriate action in the event of -student misconduct, addressing concerns with relevant school staff
• Undertake provided basic first aid training and be ready to give appropriate assistance where required or contact medical/emergency services where necessary
• Ensure standards of rooms and quality of services are maintained by conducting weekly building and room checks using provided tool/form
• Carry out nightly curfew checks for under 18s on rotation
• Assisting students with problems and queries
• Manage and report welfare issues relating to students in residence
• Take responsibility for fire safety and familiarise self with evacuation procedures
• Ensuring that residence rules are being adhered to and report all issues to residence manager
• Participate in regular emergency phone duty as per rota
• Promote and run activities for residence students
• Reminding departing students of leaving date & procedures

Requirements

• Be welcoming, kind, and caring when dealing with the students.
• Assist with all arrivals and departures of students from the residences.
• Distribute student keys and all relevant information to the students upon arrival.
• Ensure rooms are cleaned before arrival and after departure.
• Coordinate room checks every night at curfew for the students to ensure students are safely in the residence.
• Maintain the appearance and functionality of the residences by keeping an organized and clean work area.
• Assist students with any questions, concerns, needs, or issues they may have regarding the residence or residence related situations.
• Keep the residence manager informed of the residence availability, any changes of student rooms within the residence, or any other relevant information.
• Liaise with the customer support team and the Residence Manager to ensure all residence related issues with students are dealt with and handled effectively.
• Assist with any meal distribution that may happen at the residence.
• Monitor the safety and well-being of the facilities, rooms, and residence itself. Contact the Residence Manager with any problems regarding these entities.
• Inform the students of all residence related rules.
• Manage the set up and operation of resident related activities for the residential students.
• Inform the welfare team or Residence Manager if there is an issue related to a student that involves safeguarding concerns.
• Shares emergency-phone duties with other school staff.

Why you will love working with EF

• Accommodation provided
• Work in a truly international environment
• Career progression opportunities across network of UK & Ireland campuses
• Staff are encouraged to innovate, take ownership of their ideas and bring them to fruition
• Access to EF Hello language learning

EF is committed to safeguarding and promoting the welfare of children and adults and expects all staff and volunteers to share this commitment. References will be followed up and will ask specifically whether there is any reason that the applicant should not be engaged in situations where they have responsibility for, or substantial access to, persons under 18. Upon interview all gaps in CVs must be explained satisfactorily and proof of identity and, where applicable, qualifications will be required. Appropriate suitability checks will be required prior to confirmation of appointment.

EF is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, identity, parental status, experience, and everything else that makes you unique.

Job Info

• Job Identification 1698
• Posting Date 03/07/2026, 01:21 PM
• Apply Before 04/13/2026, 12:00 AM
• Organization EF Language Abroad, Education First
• EF Seniority Level Entry Level
• EF Job Category Customer Service
• Job Schedule Full time
• Job Type Standard
• Locations 74 Roupell Street, London, SE1 8SS, GB (On-site)