Reservations Supervisor (H/F)

To complement our team, we are looking for a Reservations Supervisor. Apply now!

JBRP1_CH

Introduction

• Sales conversations, acceptance and processing of written and telephone reservations

• Correspondence in German/French/English

• Advising guests regarding prices and categories

• Creating and keeping reservations up to date

• Preparing offers, confirmations, etc. in German/French/English

• Monitoring provisional bookings and following up accordingly

• Checking correspondence and filing

• Maintaining and updating guest records

• Managing the Channel Manager (availability and rate updates)

• Acting as deputy for the Revenue & Reservation Manager in their absence

Your main tasks

• Interesting and varied work environment

• Open and dynamic company structure with modern employment conditions

• Team-oriented leadership style with freedom for ideas and creativity

• Opportunities for development and further training

• Attractive location in the heart of Zermatt

• Possibility to rent accommodation in one of our staff houses, centrally located in Zermatt or Täsch

• Access to a private fitness room and a variety of sports activities in Zermatt

• Use of our pool during designated swimming times for employees

• Professional development opportunities through our training and development programs, including access to courses offered by Ritzy

• Discounts on seasonal or annual mountain lift passes with the Zermatt Residents' Card

• Opportunities for operational mobility: we support employees seeking seasonal work outside of Zermatt by offering internships in our MRH hotels

Benefits

• Professional experience in a similar establishment, either domestically or abroad

• Good spoken and written skills in German, English, and French

• Team spirit, flexibility, resilience, and a strong sense of responsibility

• Ability to work in an organized manner even in hectic situations

Your profile