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Reservations Agent - Newport
Posted 5 hours 37 minutes ago by The Celtic Collection
Permanent
Full Time
Other
Gwent, Newport, United Kingdom, NP108
Job Description
Job Title: Reservations Agent
Location: Newport, NP18 1HQ
Contract Type: Permanent
Pay: £12.42 per hour + Incentives & Amazing Benefits
Hours: Full Time
Job ID: REQ5757
Be a Hospitality Hero in Our Sales & Revenue Team!
Step into a career where every call is the beginning of an unforgettable guest experience. As a Reservations Agent at the iconic Celtic Manor Resort, you'll be part of a passionate team that turns enquiries into excitement-from luxury stays to championship golf and indulgent spa escapes.
What Makes You Our Ideal Hero?
You're someone who:
Radiates warmth and loves making people feel special
Communicates with confidence and charm
Has a natural flair for sales and customer service
Brings experience in reservations or customer service (or the drive to learn-we'll train you!)
Your Mission, Should You Choose to Accept It
Create seamless, personalised booking experiences via phone and email
Sell dream getaways and exclusive upgrades with enthusiasm
Be the friendly voice that starts every guest's journey
Thrive in a buzzing contact centre where your energy shines
Perks That Make You Feel Like a VIP
As one of our Hospitality Heroes, you'll enjoy:
Career development from day one
Discounts on dining, stays, and leisure membership
Free virtual GP appointments & 24/7 wellbeing helpline
NEST pension scheme
Social Club & staff appreciation events
Monthly and annual awards to celebrate YOU
Grow With Us - The Celtic Collection Promise
Here, you'll say:
"I'm trained, supported, and proud to do my best work."
"I feel valued, included, and encouraged to grow."
"My ideas matter, and my contributions count."
"I'm part of something ambitious-and I help shape it every day."
Ready to Start Your Story?
Apply now and become part of a team that's rewriting the hospitality experience-from Manor to Marina.
Please note: We may close applications early if we receive high interest. All applicants must have the right to live and work in the UK.
Location: Newport, NP18 1HQ
Contract Type: Permanent
Pay: £12.42 per hour + Incentives & Amazing Benefits
Hours: Full Time
Job ID: REQ5757
Be a Hospitality Hero in Our Sales & Revenue Team!
Step into a career where every call is the beginning of an unforgettable guest experience. As a Reservations Agent at the iconic Celtic Manor Resort, you'll be part of a passionate team that turns enquiries into excitement-from luxury stays to championship golf and indulgent spa escapes.
What Makes You Our Ideal Hero?
You're someone who:
Radiates warmth and loves making people feel special
Communicates with confidence and charm
Has a natural flair for sales and customer service
Brings experience in reservations or customer service (or the drive to learn-we'll train you!)
Your Mission, Should You Choose to Accept It
Create seamless, personalised booking experiences via phone and email
Sell dream getaways and exclusive upgrades with enthusiasm
Be the friendly voice that starts every guest's journey
Thrive in a buzzing contact centre where your energy shines
Perks That Make You Feel Like a VIP
As one of our Hospitality Heroes, you'll enjoy:
Career development from day one
Discounts on dining, stays, and leisure membership
Free virtual GP appointments & 24/7 wellbeing helpline
NEST pension scheme
Social Club & staff appreciation events
Monthly and annual awards to celebrate YOU
Grow With Us - The Celtic Collection Promise
Here, you'll say:
"I'm trained, supported, and proud to do my best work."
"I feel valued, included, and encouraged to grow."
"My ideas matter, and my contributions count."
"I'm part of something ambitious-and I help shape it every day."
Ready to Start Your Story?
Apply now and become part of a team that's rewriting the hospitality experience-from Manor to Marina.
Please note: We may close applications early if we receive high interest. All applicants must have the right to live and work in the UK.
