Research Services Manager - Operations, AI Platforms

• Lead the evaluation, testing, and operational implementation of AI-powered research services platforms
• Develop testing protocols
• Coordinate pilot programs
• Collect feedback and provide recommendations for implementation and adoption
• Assess new functionality and enhancements to existing AI research platforms
• Evaluate platform performance and recommend activation or disablement of features based on business and security needs
• Partner with Research Services leadership and key stakeholders to evaluate emerging AI research technologies
• Support recommendations for platform selection, implementation, and continuous improvement
• Coordinate vendor due diligence and security review processes
• Obtain required vendor documentation and facilitate security and risk assessments
• Serve as the primary operational liaison with Innovation & AI, Litigation Services, AI Services, and Technology & Information Services teams
• Support the evaluation, acquisition, and ongoing management of AI research platforms
• Promote effective work practices, work as a team member, and show respect for co-workers

Requirements

• Skills in using AI platforms
• Superior knowledge of legal and non-legal electronic and print resources
• Superior communication skills
• A bachelor's degree or equivalent
• Relevant professional and cumulative experience
• Master's degree or J.D. preferred

Core Competencies

Demonstrates expertise in evaluating and implementing AI-powered research platforms, with a strong focus on testing protocols, vendor management, and stakeholder collaboration. Possesses superior communication skills and a solid understanding of legal and non-legal resources.

Highest-signal resume keywords

• AI Platform Evaluation
• Testing Protocol Development
• Vendor Due Diligence
• Stakeholder Collaboration
• Communication Skills

Hard Skills

• AI Platform Skills
• Testing Protocols
• Platform Performance Assessment
• Feature Evaluation
• Implementation Recommendations

Soft Skills

• Team Collaboration
• Respect for Co-Workers

Certifications & Qualifications

• Bachelor's Degree
• Master's Degree
• J.D. Preferred

Industry Keywords

• AI Research Services
• Vendor Documentation
• Security Assessments
• Operational Liaison
• Continuous Improvement