Repairs Planner / Scheduler

Position: Repairs Scheduler

Location: Merton

Salary: 28-30k depending on experience

The role:

We are currently recruiting an experienced repairs/maintenance scheduler for a well established maintenance contractor for their Merton office. This is an exciting opportunity to become an integral part of a thriving repairs team, with excellent opportunity to grow and progress within the role.

Duties include:

• First point of contact for customers to report required repairs or defects.
• Scheduling operatives' work, booking appointments, including follow on works.
• Working with clients, suveryors, operatives throughout the works, through to completion, including client meetings where required.
• Managing operatives' diaries to ensure that theyre are productive.

The ideal candidate will have:

• Planning/scheduling experience.
• Social housing/property maintenance experience.
• IT literate- Microsoft packages, training will be provided on bespoke in house system
• Exellent communication skills, both written and verbal.
• Confident telephone manner, good customer service skills.