Rent Recovery & Tenant Support Officer

We Manage Jobs(WMJobs) is seeking a permanent Locality Management Officer based in Birmingham to deliver comprehensive services for Birmingham City Council's Rent Service. The successful candidate will navigate housing legislation while managing income recovery services.

Responsibilities include aiding tenants with benefit and Universal Credit claims, executing evictions, and maintaining high service performance standards. Candidates must possess a strong grasp of housing legislation and experience in customer service, along with organizational and teamwork skills.