Relationship Manager - High Value Donors

In this role, you will build and manage a portfolio of mid-to-high net worth UK donors (typically giving between £1,000 and £10,000), cultivating deep relationships and delivering income growth. This role involves strategic planning, meaningful engagement, and securing donations that fund Toybox s vital work with children in street situations.

This is an exciting opportunity to join a growing team focused on long-term impact and donor engagement.

Key Responsibilities:

• Manage a portfolio of approximately 75-150 mid-to-high value donors and prospects
• Develop and deliver personalised cultivation, solicitation, and stewardship plans
• Build strong relationships through in-person meetings, calls, and written communications
• Solicit one-off and multi-year gifts, including upgrades and renewals
• Work with the wider fundraising and programme teams to create compelling funding proposals
• Use Donorfy to track supporter engagement, income, and insights
• Support the development of donor-facing materials, updates, and event invitations
• Conduct donor research to identify new prospects and deepen existing relationships
• Help design bespoke donor journeys, ensuring each supporter feels valued and informed
• Meet agreed income targets and contribute to longer-term fundraising strategy
• Deliver regular reports to the M&F Director, Leadership Team and Trustee Board
• Attend relevant networking events to meet and build relationships with decision-makers

We are looking for someone with:

• Minimum 3 5 years experience in Individual Giving and/or Philanthropic Fundraising
• Proven ability to build lasting relationships with UK-based high-value donors
• Strong written and verbal communication skills with an engaging, confident presence
• Results-driven with a track record of securing four and five-figure gifts
• Highly organised with excellent attention to detail
• Proficient in using CRMs (e.g., Salesforce, Donorfy, Raiser s Edge)
• Comfortable working independently and collaboratively across departments
• Passionate about making a positive social impact through charitable giving
• Knowledge of ethical fundraising standards and donor stewardship best practices
• Experience working with philanthropic advisors, family foundations, or legacy donors
• Understanding of tax-effective giving in the UK (e.g. Gift Aid, Payroll Giving, Share Gifting)

The essentials

• 22 days holiday (plus bank holidays) as a minimum plus discretionary three days over Christmas and the opportunity to buy more.
• A pension you contribute a minimum of 2% and we ll add to your contributions another 6%.
• Access to confidential support and counselling when you need it.
• A hybrid and flexible working policy where employees can work remotely for up to 60% of their working hours (role dependent)
• Enhanced Leave Policies

The extras:

• Focus on innovation - employees are given 5 -10% of their time to work on innovation projects.
• Birthday Leave employees are eligible for a full day of paid leave on their birthday.
• Exclusive range of high street discounts including cinema, tech, travel, fashion and food and drink through Charity Worker Discounts
• Well-being days employees are given two paid well-being days a year plus an organisational well-being day with the team.

Additional information:

The closing date for completed applications is Friday, 5th September.

Applications will be reviewed on a rolling basis, and we reserve the right to close the vacancy early if a suitable candidate is found. We encourage interested applicants to apply as soon as possible.

To apply for this role you must have the right to work in the UK.

At Toybox we strive to hire the best. If you are driven to change the world for street children, you will fit right in. We are courageous in what we do, always looking to innovate and improve. We learn from our mistakes and celebrate our wins. Everyone is welcome - as an inclusive workplace, our employees are comfortable bringing their whole selves to work. Toybox values diversity and therefore we encourage and welcome applications from all suitably skilled candidates.

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please let us know and we will contact you to discuss how we can help.

We will only use the information you provide to process your application. For more information about how we use your information, see our Privacy Policy. In submitting an application for this role, we will deem that you have read and understood this Policy.

Toybox is committed to safeguarding and promoting the welfare of children and young people, and expects all staff, trustees and volunteers to share this commitment.