Regulatory Coordinator - North Network

Grade C: £32,471 (National) or £38,143 (London - for London office based or home-based workers within the boundary of the M25)- There is also an additional homeworking allowance of £581 per annum for those working from home. Please note for part time roles - this will be pro rata.

Contracted Hours:Full time 37 hours per week. Parttime, job share, condensed and flexible hours will be considered

Contract Type:Permanent

Location:Home or office based. We are currently recruitingfor 2 vacancies across the following areas: South Lancashire, South Cumbria,and South Yorkshire, and will only consider applications from candidateswho are based in these areas

Travel required: Regulatory Coordinators will berequired to travel within their Network area

Closing date: Thursday 14 August 2025 at 11:59pm

Make a difference

Every role at CQC contributes to our mission , if you're looking for a new role in Operations that gives a true sense of meaning and purpose, then you've found it! As a Regulatory Coordinator, you will play a vital role in ensuring safe, effective, compassionate and high-quality care - helping to ensure that people's voices are heard and acted on, and shaping how we regulate health and social care services across England.

Picture this

Imagine working in a role that directly impacts the quality of healthcare. In the role of Regulatory Coordinator, you might get the chance to:

• Build strong connections with local communities, maintaining relationships of trust and ensuring compassionate involvement.
• Work within the Integrated Team, with relevant providers, systems, and the public, gathering information and insights to inform end-to-end assessments.
  

The role

You'll be key in helping us deliver our work and you will work closely with others to deliver shared outcomes. In this role, you'll:

• Build trusted relationships: Act as the first point of contact for providers and local groups, gathering insights that inform how we assess care quality and safety.
• Support regulatory activity: Assist Inspectors in assessing service quality and safety, share learning, ensure accurate data collection, and respond to information in a timely way.
• Champion people's voices: Ensure that the experiences of people who use services are central to our regulatory work.

Show us

We'll be looking for specific skills, knowledge and experience in your application form:

• Use of data and insights: Experience of gathering and interpreting data or feedback to support decision-making or service improvement.
• Collaborative working: Experience of working with different teams or organisations to achieve shared goals or deliver change.
• Engaging with communities: Experience of working with people who use services or community groups, within health or social care, to understand their needs or concerns.

Join us at CQC and grow your career in an organisation that values learning, collaboration, and meaning. Apply today to join a workforce where your impact is felt every day.

Compliance
To progress your application, you'll need to provide evidence of your right towork in the UK. Without valid right to work you won't be eligible for therole. We are unable to offer sponsorship for this role. Someroles may also be subject to a satisfactory DBS check.

Next steps
If you apply, you'll need to create a profile and complete an online application form.Your application will be completely anonymous.Please see our information for applicants for more details on the process.We contact every applicantto let them know the outcome of their application, so you will hear from us whether or not you are shortlisted.

You can read the full details of the role in the Job Description

If you have previously completed a written assessment and / or been interviewed for the role of Regulatory Coordinator - North (req2559), unfortunately we will not be able to progress your application further, as this is an ongoing recruitment campaign for the remaining vacancies.

If you'd like to have an informal chat about the role you can contact:

• South Lancashire: Tracey Devine, Operations Manager;
• South Yorkshire: Helen Penrose, Operations Manager;

For general enquiries, please email .

The Benefits

Weoffer a wide range of benefits , including:

• Annual leave starting at 27 days per year, rising to 32.5 days with service, plus bank holidays (usually 8 days per year).
• Training and development opportunities.
• Wellbeing initiatives, such as gym discounts and meditation.
• NHS pension scheme, with around 14% employer contribution.
• Discount schemes (including eligibility for a Blue Light card, at a cost of £4.99 and valid for 2 years), reward vouchers, car leasing and more!

Please see our benefits page for the full list.

Equity for all

We know job descriptions can feel intimidating. Research shows they can cause some people to doubt whether they're a good fit. This happens more often to people from underrepresented groups (e.g. ethnic minority backgrounds).If this role interests you, we encourage you to apply.Your unique perspective, skills, and experience could be exactly what we need.

We want every candidate to feel supported and able to do their best. If you need adjustments to our process,we'll work with you to remove any barriers. Visit our accessibility page for more on this. If you'd like to chat, please contact .

We promote a workplace wherefairness, respect and inclusion are a priority. Diverse teams make our work better, help us deliver our mission and make our culture stronger. See our ED&I page for more about this.

We welcomeapplications fromeveryone,and colleagues can find supportand community among our many employee networks. This includes people of any:

• Age
• Sex
• Gender identity or expression
• Sexual orientation
• Religion or belief
• Ethnicity
• Disability

Values and vision

We are guided by ourcore values, which shape our work and our culture.

Excellence- being a high-performing organisation.
Caring- treating everyone with dignity and respect.
Integrity- doing the right thing.
Teamwork- learning from each other to be the best we can.

We are a disability confident employer and a carer confident employer.

A Note on AI
AI tools can be great for research and refining ideas, but we want to learn about you. If you use AI or Chatbots to help you with your application, keep these points in mind:

• AI can support research, structuring and refining your writing, but your applicationmustreflectyour real skills and experience.
• Spell-checking and condensing word counts are great ways to use AI effectively.
• Do notcopy and paste AI generated answers. These will not help you stand out; remember we want to hear about your skills and experience.
• Providing false and insincere examples goes against our core values of honesty and integrity andmay lead to your application being withdrawnor termination of your employment.