Regulatory Compliance Officer

We are looking for a motivated and proactive individual to join our Food and Safety Team. This is an exciting opportunity to help protect the health and wellbeing of residents, visitors, and businesses across the borough by supporting the delivery of high quality regulatory services.

As a key member of the team, you will contribute to ensuring safe, fair and compliant business practices by providing advice, assisting with inspections, and supporting enforcement activities. This role is ideal for someone who is passionate about public protection and keen to develop a career within regulatory services.

What You'll Be Doing

• Carrying out interventions at lower risk food business premises to check compliance with relevant food safety legislation.
• Assisting with inspections, sampling, and wider regulatory activities as part of the Food and Safety Team.
• Responding, under supervision, to low level or straightforward complaints and service requests involving commercial or domestic premises.
• Identifying any unfair practices or breaches of legislation and supporting the team in taking appropriate remedial actions.
• Providing support to colleagues in relation to enforcement activities across a range of regulatory legislation.
• Contributing to the implementation of the service's duties, responsibilities, policies, and procedures.

About You

We're looking for someone who is enthusiastic, organised and keen to learn. You'll be,

• Educated to A-level standard or holding equivalent Level 3 qualification
• Experience of working in a customer facing environment
• Experience of working in a food establishment, understanding how food establishments operate, and the procedures required to ensure regulatory compliance
• Comfortable working both independently and as part of a team
• Able to communicate clearly and provide excellent customer service

Experience in regulatory services or environmental health is helpful but not essential - what matters most is your commitment, problem solving ability, and willingness to develop your skills. This post is designated as an essential car user, therefore you must be able to drive, have a valid driving licence and have a suitable vehicle available, however for disabled applicants, reasonable adjustments will be made where required

What We Offer

In return, you will have the opportunity to further develop your skills and experience within a supportive and forward thinking environment. You will be working alongside a great team of experienced professionals, contributing to the continuous improvement of services for the residents of Solihull. As an employee of Solihull Council, you'll also benefit from:

• A competitive salary.
• A range of flexible working options.
• Generous annual leave plus the option to buy up to 10 extra days Attractive staff benefits.
• A Flexitime scheme.
• Access to our Employee Assistance Programme - a 24 hour independent, free and confidential advice and support service.
• Family and carer-friendly policies.
• Access to the Local Government Pension Scheme.
• Exclusive employee benefits: staff discounts, subsidised travel passes, Cycle 2 Work Scheme.

To apply, please click on the link below. Your application should be in your own words and reflect your own personal experiences.

If you have a specific question regarding this post, please contact Richard Staveley, Team Manager- Regulatory Services at

Closing date: 8th March 2026 Please be advised that should we receive a sufficient number of applications, we reserve the right to close this vacancy prior to the advertised closing date. We therefore encourage early submission of your application to avoid disappointment. Interviews will be held 16th March 2026

CV's will not be accepted for this role.

Solihull Council has a responsibility for, and is committed to, safeguarding and promoting the welfare of children, young people and adults at risk, and requires all staff and volunteers to share this commitment

This post requires the following Disclosure and Barring check: Standard

This post is covered by the Fluency Duty, as outlined in the Code of Practice on the English language requirements for public sector workers.

Solihull Council is proud to be an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees - a place where we can all be ourselves and succeed on merit.

Attached documents

Job description and person specification