Regulatory Analyst & Assurance SME

Role & Responsibilities Regulatory Analysis & Programme Support

• Interpret and translate FCA policy statements, consultation papers, and final rules relating to the motor finance redress scheme into actionable requirements
• Monitor regulatory developments, including FCA communications, industry guidance, and judicial decisions, and assess their impact on programme scope and delivery.
• Develop and maintain a regulatory requirements register, ensuring all programme workstreams remain aligned to FCA expectations.
• Provide subject matter expertise to internal teams on FCA redress mechanics, consumer duty obligations, and complaints-handling standards; to be implemented in our data, system, delivery, and monitoring functions.

Assurance & Quality

• In conjunction with our assurance partner, design and implement assurance frameworks to test whether redress calculations, customer communications, and case-handling processes meet regulatory requirements
• As required conduct file reviews and thematic quality assurance assessments across case populations to identify systemic issues and emerging risks
• Produce assurance reporting for senior leadership, programme governance boards, third party assurance partner, and where required, the FCA
• As part of a first line function, you will work closely with the second line team to embed a culture of regulatory compliance throughout programme delivery, as well as coordinating activities with our external assurance partner

Stakeholder Engagement

• Act as a key point of contact for regulatory queries from internal stakeholders including data, systems, transformation, operations, legal, and monitoring
• Support engagement with external parties including the FCA, legal counsel, and third-party assurance partner
• Contribute to the preparation of regulatory submissions, management information, and board-level reporting

Risk & Governance

• Identify and elevate regulatory risks arising from programme delivery, updating the programme's live risk log with appropriate mitigating actions
• Support the programme's governance structure by contributing to steering committee, programme board, and working groups
• Ensure all programme activity is documented to an evidential standard suitable for regulatory scrutiny