Registered Manager

Award-winning Top 20 Homecare Provider, GoodOaks Homecare, is looking for a Deputy Manager to lead and grow our service in Horsham- Crawley

We are passionate about enabling people to stay in the homes they love with quality, personalised, life-enhancing visiting care and live-in care. This position offers an excellent opportunity for professional growth and development within our expanding business, which is committed to providing superior home care.

What will you do?

• Working closely with the Franchise Owner to coordinate the development of high-quality visiting care and live-in care services in the local area
• Undertaking client consultations, care assessments, care planning and onboarding new clients
• Managing any feedback and complaints ensure that we are focused on improving our service
• Participating actively in growing the business by actively seeking out business opportunities
• Actively developing relationships with stakeholders and building on existing networks
• Supporting the effective recruitment, induction and development of all team members
• Actively participate on the rota when needed in order to grow the branch effectively.
• Participate in the on-call rota when needed.
• Assist in the safe running of the branch including maintaining CQC compliance
• Knowledge of the Access system for Care planning and Rostering advantageous

Who are you?

• An effective leader with experience in managing in health and social care
• Excellent knowledge of compliance and legislative requirements of the care regulations
• Able to promote the highest standards of care across the team and with a focus on person-centred care
• A positive, resilient and proactive approach and a drive to develop themselves and the team
• Passion for consistent, excellent customer service and delivery of high-quality care
• Strong interpersonal and communication skills and an ability to motivate and inspire a team
• You thrive under pressure and can be flexibility to meet the demands of the business
• A valid UK driving licence and use of a car
• You're willing to undertake a DBS check to work with vulnerable adults

This is a unique opportunity to work closely with a supportive and engaged director to shape and develop a service to be proud of.

What do we offer?

• Training and support from a proactive and supportive franchise support office
• Employment perks and benefits including volunteer days
• Paid DBS check
• Being part of the UK's only carbon neutral care franchise focused on quality of care
• Supportive, positive, and proactive culture across our franchise network