Registered Home Care Manager

Job Title: Registered Home Care Manager (Domiciliary Care)

Location: Bordon, Hampshire (covering surrounding areas)

Salary: £38,000 - £40,000 per annum (dependent on experience) + performance-related bonus

Hours: 40 hours per week (Monday to Friday, 8am-6pm with on-call availability)

Job Type: Full-time, Permanent

Build a Service from the Ground Up

Delphi Care Solutions Ltd is supporting one of our amazing and family-oriented clients -an ambitious, values-driven independent domiciliary care agency based in Guildford, Hampshire. We are seeking a dedicated and experienced Registered Home Care Manager to play a pivotal role in setting up and leading its new service across Guildford, and the surrounding areas.

This is not just a role; it's a career-defining opportunity to shape a service from its early days, working closely with the Director and CEO to build a reputation for excellence, compassion, and person-centred care.

What You'll Be Doing Business Setup & Growth

• Lead the recruitment, selection, and induction of new carers, ensuring all safeguarding and compliance checks are completed
• Deliver high-quality training aligned with the Care Certifications standards
• Assist in selecting and implementing care management software
• Plan and manage advertising and outreach to attract new service users

Leadership & Management

• Oversee daily operations of the domiciliary care service
• Manage and support the care team, ensuring clarity of roles and responsibilities
• Promote a culture of dignity, respect, and high-quality care
• Maintain CQC compliance and quality assurance standards

Care Delivery

• Ensure safe, effective care delivery with accurate documentation
• Update company policies alongside senior management
• Conduct care assessments, manage risk, and oversee safeguarding
• Lead on infection control, health and safety, and complaints handling

Service User & Service Development

• Undertake home visits to assess needs and monitor quality
• Develop person-centred care plans with service users, families, and professionals
• Support business growth in line with company values

Team Recruitment & Supervision

• Recruit, induct, and supervise care staff
• Manage rotas and staffing levels to ensure continuity
• Share responsibility for the on-call rota, including out-of-hours support

About You

Essential

• NVQ Level 5 in Leadership for Health and Social Care (or equivalent)
• Previous experience as a Deputy Manager or Registered Manager in domiciliary (home) care
• Strong knowledge of CQC regulations and legal requirements
• Excellent organisational, leadership, and interpersonal skills
• Enhanced DBS (or willingness to obtain one)
• Full UK driving licence (no more than 3 penalty points)

Desirable

• Train the Trainer qualification

Personal Qualities

• Compassionate, empathetic, and dedicated to high-quality care
• Proactive, solutions-focused, and resilient under pressure
• A collaborative and positive team leader

Important Information

Employment is subject to:

• Satisfactory enhanced DBS check
• Two references from most recent employers
• Proof of right to work in the UK
• Verification of qualifications

What We Offer

• Competitive salary (£38k-£40k) depending on experience
• Performance-related bonus
• 23 days annual leave + 8 bank holidays
• Company pension scheme
• Professional development and training opportunities
• A genuine opportunity to be part of a growing, values-driven organisation

Ready to Build Something Special?

If you're a CQC-ready leader looking for a role where you can truly make your mark, we want to hear from you.