Regional Support Manager

Regional Support Manager - East of Scotland (6-Month Secondment)

Care Concern Group is delighted to offer a senior-level opportunity to join our leadership team as Regional Support Manager (East of Scotland). This six-month secondment has arisen following the internal promotion of our current RSM - an excellent reflection of the career progression opportunities within our group.

As Regional Support Manager, you will play a pivotal role in driving excellence across seven care homes, providing expert guidance to Home and Deputy Managers, supporting teams to achieve their full potential, and ensuring the very best standards of care for our residents.

Why Join Care Concern Group?

• Over 130 homes nationwide, with more than half located in Scotland.
• Outperforming national inspection averages by 10%.
• 37 acquisitions and 17 brand-new services commissioned in the last 12 months.
• A strong culture of care, innovation, and people-first values.
• Structured leadership pathways with genuine opportunities for development and progression.

The Role

As a key member of our leadership team, you will report directly to the Regional Director and ensure homes under your remit consistently deliver safe, person-centred, and high-quality care.

Key Responsibilities

• Champion excellence in clinical practice and innovation across care homes.
• Coach and mentor Home and Deputy Managers, supporting them to achieve exceptional outcomes.
• Drive service improvement in underperforming homes, creating and delivering robust action plans.
• Support with recruitment, retention, and team development across key roles.
• Provide expert advice on compliance, policies, and regulatory requirements.
• Lead on audits and provide proactive training, support, and interventions where needed.
• Partner with Home Managers to achieve and exceed Service Improvement Plans.

About You - Success Profile

We're looking for a dynamic and results-driven leader with the skills and passion to inspire change and deliver excellence.

Key Skills & Experience

• Minimum of 5 years' experience as a successful Registered Home Manager.
• Nursing qualification (RGN/RMN) desirable.
• Proven track record of delivering high-quality care, recognised by the Care Inspectorate.
• Strong leadership with the ability to mentor, influence, and inspire teams.
• In-depth knowledge of care home regulation and compliance.
• Demonstrated ability to achieve financial and operational targets while upholding outstanding care standards.

Why This Role?

This is a rare opportunity to take on a regional leadership position. You'll have the platform to make a tangible difference - driving innovation, supporting colleagues, and ensuring residents receive the very best person-centred care.

If you are a proven leader in the care sector, with the ambition and expertise to influence across multiple services, we'd love to hear from you.