Regional Support Manager - Bournemouth, Dorset

Overview

Regional Support Manager / QA Manager - Care Home Operations
Location: Dorset
Salary: £50k + Car + Benefits

About the Role: We are seeking a dedicated and experienced Support Manager / Quality Assurance Manager to oversee the daily operations of our care homes, ensuring the highest standards of care are maintained across all locations. As a Support Manager / Quality Manager, you will be responsible for ensuring regulatory compliance, implementing policies, and mentoring a team to deliver exceptional care to our residents. In this role, you will report directly to the Operations Manager, playing a key part in the success and growth of the business. This is an excellent opportunity for a seasoned leader to make a real difference in the care sector while contributing to the operational success of our homes.

Key Responsibilities

• Provide effective leadership and management across multiple care homes.
• Recruit, train, and mentor care home managers and staff to ensure that the highest standards of care are consistently delivered.
• Foster a positive and inclusive work culture that aligns with company values.
• Monitor and manage the financial performance of care homes, including budgeting, financial reporting, and business development.
• Implement action plans to ensure full compliance with all applicable laws, regulations, and industry standards.
• Maintain and enhance the quality of care provided to residents, ensuring a safe, comfortable, and supportive environment.
• Build and maintain positive relationships with residents, families, staff, and external stakeholders, including regulatory agencies.
• Address and resolve concerns or issues in a timely and effective manner.
• Monitor and report on key performance indicators (KPIs) to ensure continuous improvement and success.

Skills & Qualifications

• NMC Registered Nurse with relevant post-registration experience.
• Proven experience in managing a care home or similar healthcare setting.
• Strong knowledge of financial management, compliance, and regulatory requirements in the care home industry.
• Excellent leadership and management skills, with the ability to inspire and motivate teams.
• Strong communication and interpersonal skills, with the ability to build effective relationships with diverse stakeholders.
• Knowledge of best practices in quality care for elderly residents.
• Ability to work independently and collaboratively in a fast-paced, dynamic environment.

Why Join Us?

• Competitive salary and benefits package.
• Opportunity to make a tangible difference in the lives of residents.
• Work in a supportive environment where you can develop professionally and grow your career.
• Be part of a dynamic and forward-thinking team, committed to excellence in care.

Apply Today: If you're a compassionate, skilled, and driven leader with a passion for delivering high-quality care, we'd love to hear from you. Join us in making a positive impact in the lives of our residents.