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Regional QA Leader - Retail Broking

Posted 41 minutes 41 seconds ago by Brown & Brown UK

Permanent
Full Time
Other
Essex, Billericay, United Kingdom, CM111
Job Description

Brown & Brown UK is seeking a Regional Head of Quality Assurance (Retail Broking) to drive quality and compliance across the regional retail operations, aligning with the group QA strategy and elevating customer experience.

You will lead regional QA teams, oversee complaints handling, partner with compliance to maintain governance, monitor service quality, support the regional MDs, and report performance to senior leadership.

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