Regional Manager

We are seeking to recruit a Regional Manager on behalf of our client, who are an independently run Government initiative.
This role will cover the South Connacht Region (Mayo, Galway, Roscommon) & can be based out of any of the above locations.

Key Responsibilities:

• Contribute to the national/regional strategy where appropriate and develop a regional service delivery plan with relevant stakeholders. Review, development and implementation of national and regional policy.
• Ensure efficient delivery of service by management of resources, prioritising regional and area work, identifying and implementing quality service standards in conjunction with local management.
• Support the Board to implement good corporate governance through governance documentation, risk review assessments, financial checks etc. across the region.
• Responsible for finance and planning for the region to include management of regional budgets and reports, implementing cost centre planning process and drafting the annual financial plan for the region.
• Overseeing appropriate controls are in place in terms of the management of any client monies in line with best practice and relevant legislation or regulation.
• Oversee premises and facilities development and management in conjunction with local management.
• Support the HR function as and when required ensuring correct application of the company policies and procedures with all relevant stakeholders.
• Assist in the recruitment of staff and attend staffing meeting where necessary. Agree process for recruiting staff with local management
• Develop and maintain a network of contacts at a national and regional level to facilitate problem solving and information sharing through forums, groups and building the profile of the company network with relatable organisations
• Lead, motivate and develop staff.
• Maximise contribution of the team toward implementation of national, regional and local action plans.
• Provide direct management to the Money Advice Coordinators/Service Delivery Managers.
• Delegate decision making and authority to local management as appropriate.
• Conduct PMDS with all staff reporting directly to this position.
• Oversee training of all staff at a regional level.

Key Requirements:

• Relevant 3rd level qualification
• A minimum of five years' experience in a relevant management position.
• Awareness of other specific and appropriate services available to clients.
• Comprehensive knowledge and understanding of consumer debt, financial services, insolvency, money management and education.
• Experience in staff supervision, customer service, evaluation and monitoring procedures, promotion and publicity.
• Knowledge of money and debt advice.
• Experience in project management.
• Knowledge of and experience in staff training.
• Experience in managing the delivery of money advice and budgeting or debt management service, insolvency, or financial services to a diverse range of people, particularly those with low incomes.
• Quality focus and networking skills.
• Be open to working unsocial hours as may be required from time to time and willingness to attend evening and occasional weekend events. (TOIL - time off in lieu arrangements apply in all such circumstances).
• Leadership and management skills.
• Previous experience of working in a service-delivery role.
• Extensive knowledge of issues around the provision of, and access to Money Advice & Budgeting services.
• Excellent written and verbal communication skills.
• Strong organisational and IT skills.
• Ability to confidently manage staff in areas including recruitment, appraisal, training, coaching and motivation.
• Decision making skills.
• Ability to critically analyse problems and identify solutions.