Regional Head of Customer Care & Experience

A leading housebuilder in the UK seeks a Head of Customer Care to lead their Customer Care function. You will foster a customer-first culture, ensuring a high-quality aftercare experience. Responsibilities include managing complaints, driving performance against service level agreements, and collaborating across functions. The ideal candidate should have a proven track record in customer care leadership, excellent communication skills, and proficiency with Microsoft Office. This role offers significant opportunity for growth while championing customer satisfaction.