Referral and Assessment Manager

Referral & Assessment Manager

Locations: North London, Essex, Hertfordshire, Buckinghamshire & West Berkshire

Salary: £42,000 per annum + Car Allowance

Reporting to: Performance Director

Key Responsibilities

Drive occupancy by managing and converting referrals across supported living and residential services

Follow up and manage new enquiries in a timely and professional manner

Complete robust, person-centred client assessments

Build strong relationships with commissioners, care managers, funders, families, and external professionals

Coordinate and attend service visits, ensuring a high-quality experience for all visitors

Work closely with home managers to ensure services are presented to the highest standard

Support tender submissions and new business development activity

Maintain accurate marketing and referral databases

Produce timely reports, statistics, and performance information

Support and deliver promotional events, service launches, and regional/national exhibitions

Achieve agreed KPIs and divisional targets

About You

You will be a confident, professional individual with strong commercial awareness and a passion for delivering high-quality care.

Essential:

A professional background in Health & Social Care

Experience working with local authorities, commissioners, or funding bodies

Proven experience in completing detailed assessments and securing placements

Strong relationship-building, communication, and organisational skills

Confidence using Microsoft Office and business systems

Desirable:

Strong knowledge of the health and social care market

Understanding of complex needs, diagnoses, and regulatory standards

Marketing or business development experience in care services

Why Join Us?

We offer a competitive salary, car allowance, and the opportunity to play a pivotal role in shaping and growing high-quality services that make a real difference to people's lives.

If you are ambitious, people-focused, and commercially driven, we would love to hear from you.

Apply now to be part of a growing, values-driven organisation.