Recovery Support Volunteer - With Duty Support

Recovery Support Volunteer - With Duty Support

Location: Weymouth

Timing: 8 hours per week (hours flexible, discussed at interview)

About Waythrough

Waythrough provides specialist support across mental health, alcohol, drugs and related areas. We deliver high-quality, evidence-based services designed around the real needs of the people we serve.

Every year, we support around 125,000 people through over 250 services - and it's all made possible by our 3,500 brilliant staff and volunteers.

Role Overview

Recovery Support Volunteers can be involved in various aspects of service delivery. It is a front line, client facing role, which may focus on a particular area such as group work or duty support, or a combination of tasks and activities. You should be a team player willing to learn.

Key Responsibilities

• Support people engaged in the Together recovery plan goals.
• Support the facilitation of structured and unstructured group work programmes, both virtually and face to face.
• Support and empower individuals to engage in recovery activities, including those provided by Together and the wider community.
• Conduct welfare and check in phone calls.
• Act as the first point of contact for individuals, professionals or family members, taking referrals as appropriate.
• Provide brief interventions, including those focused around harm reduction.
• Use Halo (internal case management system) to document sessions and support the team with updates and audits.
• Identify and report any concerns or risks to the duty staff or duty manager.
• Potential to offer 1 1 support to individuals and hold a small caseload; from assessment through ongoing recovery support, once confident and competent, with supervision from your supervisor.

Personal Qualities and Skills

• Welcoming, friendly, and ability to put others at ease.
• Good IT skills.
• Good written communication skills.
• Non judgmental towards people facing challenges, including drug/alcohol use or mental health.
• Confident to contact people by email or phone.
• Good time keeping.
• Able to work as part of a team, autonomously and on instruction.
• Understanding of Waythrough (information available on website).
• Genuine interest in Waythrough's mission and vision.
• Ability to maintain professional boundaries, adhere to Waythrough policies, media guidelines, engage in supervision, and complete relevant training.

What We Offer

• Discounts from various schemes.
• Training and personal development.
• A chance to make a real difference in people's lives.
• Free induction and role specific training.
• Support from experienced staff and regular supervision.
• Opportunities to meet new people and develop your confidence.
• Reimbursement for travel and agreed expenses.
• Valuable experience that can support your personal or career development.

Equal Opportunities

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.

We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation.

If you need adjustments or support to apply, please email our recruitment team: