Reconnect Worker

Reconnect Worker

This is an exciting opportunity to join Depaul s team of Reconnect Workers across Manchester, and help prevent young people from experiencing homelessness.

Position: Reconnect Worker

Location: Manchester

Contract: Permanent

Hours: Part-time, 15 hours per week

Salary: £ 29,242 (FTE including Manchester Weighting) Plus Pension and Other Benefits plus,

Actual salary: £11,696.80 (inc. £1,200 GMW, without GMW actual salary is £10,496.80)

Closing Date: Sunday 12th October 2025

About the Role

With the support of your manager, you will deliver our Reconnect, mediation and family support service across Manchester. The role focuses on reducing family breakdown and preventing youth homelessness by supporting young people and families at key moments. You will manage a caseload of clients, including those in school, staying temporarily with volunteer hosts, or living in our accommodation services.

You will provide tailored guidance and mediation to young people aged and their families, helping to improve communication, reduce conflict and strengthen relationships. This will involve one-to-one sessions, joint mediation and wider family support. You will also ensure the safe day-to-day running of the service, maintain accurate records, and contribute to our national prevention team to shape best practice in family and mediation work.

Key Deliverables

• Work directly with young people aged and their families, delivering personalised guidance, mediation and support
• Carry a caseload of clients per full-time equivalent, acting as the named keyworker
• Process referrals from agencies to build and maintain a full caseload
• Complete risk assessments, needs assessments, change plans and outcome questionnaires with clients
• Build strong working relationships with colleagues, local agencies and statutory bodies to promote the service and support young people holistically
• Maintain clear, accurate and timely records in line with monitoring and evaluation requirements
• Support safeguarding procedures and advocate for young people and families where necessary
• Take part in networking, service promotion and collaborative work with schools and professionals
• Provide monthly reports to management for monitoring and fundraising purposes
• Keep up to date with sector developments and engage in training to enhance practice
• Work collaboratively with national family support colleagues to strengthen Depaul UK s prevention approach
• Operate in line with all Depaul UK policies and procedures, including safeguarding, EDI, health and safety and lone working

About You

You will need to have the following skills and experience:

Significant experience working with young people and families in crisis; reflective, creative and solution-focused in your approach and committed to working in an assets-based way.

To hold or complete a Level 4 Interpersonal Mediation Practitioner s Certificate (IMPC). Training will be provided if the candidate doesn t hold the qualification, but training will have to be completed before the end of the probation period.

Experience of working independently and managing own caseload; self-motivated and able to prioritise tasks and carry out efficient organisation and administration.

Experience of carrying out risk and needs assessments and support planning for clients.

Ability to develop strong, collaborative and productive relationships with colleagues and key external agencies, promoting the value of our work and its impact on families.

High level understanding of professional boundaries and ability to maintain impartiality

Willingness and ability to travel independently and work from a number of different locations across the region.

Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one, suffers from discrimination.

In return for working here, you will receive:

A comprehensive training package tailored to your needs and role

Flexible working model for suitable roles.

26 days annual leave rising to 30 after five years of service.

Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.

Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service

Employee Assistance Programme and access to the app 24/7 GP appointments, prescription service, health checks and nutrition advice.

Discount vouchers including gym, retail, food & drink, travel, electricals and more.

Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More

Death in service (4x Base salary)

Legal Advice line

About the Organisation

Depaul UK delivers a wide range of support and housing services for young people and adults at risk of homelessness. We specialise in the provision of services that prevent homelessness, increase the resilience of those we work with and energise opportunities for employment, education, training and volunteering in the communities we work within. Our organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.

You may have experience in areas such as: Family Support Worker, Reconnect Worker, Support Worker, Social Care Worker, Mental Health Care Worker, Voluntary Worker, Mental Health Support Worker etc.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.