Reception/Outpatient Administrator

Responsibilities

• Use your empathy and customer service skills to build positive relationships.
• Answer the phone, deal with enquiries and book appointments.
• Welcome patients in person, directing them to the appropriate changing or waiting rooms.
• Work closely with colleagues to ensure the department runs smoothly.
• Prepare clinical paperwork, referral forms, charge sheets, and terms and conditions.

Qualifications

Great communication, IT, and keyboard skills. Ability to explain sensitive or complicated information clearly, sympathetically, and understandably. Ideally, experience in healthcare administration or reception.

Benefits

Choose from a range of fitness, lifestyle, health and wellbeing rewards, such as free gym membership, health assessments, retail discounts, and pension options.