Receptionist/Administrator

Beaumont Lodge Medical Practice is looking for a highly motivated individual to join our team of Receptionist/Administrators in this Full time role.

Please note the working pattern 8pm - 6.30pm between Monday to Friday.

Main duties of the job

You will be the first point of contact for patients, both in reception and on the telephone. There are a full range of tasks and duties that our receptionist assists with to help keep the surgery running smoothly.

Full training will be given and the opportunity to progress after the five month probationary period.

About us

We are a practice of almost 7000 patients across two sites. We have two GP partners and host registrar doctors. We have a full nursing team, admin team and full complement of additional roles such as Clinical Pharmacist, Mental Health practitioner and First contact Physiotherapist.

Job responsibilities

This role has a wide range of duties including answering queries, andmaking appointments by telephone and face to face, carrying out tasks for thedoctors and wider team, plus a range of other project work.

The role would suit an aspiring team leader to Assistant Practice Manager.

Person Specification Qualifications

• Must be able to demonstrate at interview, good telephone manner and empathetic way of dealing with the patients.
• Exceptional timekeeping skills
• Flexibility
• Experience in general practice or the wider NHS is desirable but not essential as we give full training for this role. Our surgery uses systmone software.

Experience

• Experience of dealing with the general public in challenging situations is essential.
• Experience of telephone and face to face contact is necessary.
• Excellent computer skills are required, and experience of Office 365 is advantageous.
• Experience of working in the NHS or primary care is desirable but not essential.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.