Receptionist (LGI Illness)

This is a varied and people focused role where you will be at the heart of the patient experience. As the first point of contact for patients, you will help create a welcoming, calm and professional environment while working closely with clinicians and operational colleagues as part of a wider team.

You will be entrusted with significant responsibility, ensuring reception and waiting areas run smoothly and supporting the delivery of safe, effective and compassionate patient care.

Main duties of the job

Welcoming patients and dealingwith them in a professional, efficient and sensitive manner,enhancing their overall experience of the centre

Booking patients onto Systm One

Liaising closely with othermembers of the Local Care Direct team and Hospital teams, including clinicians,health professionals and operational staff

Ensuringreception and waiting areas are safe, organised and welcoming

Communicatingeffectively with external stakeholders where required

Supporting clinical andoperational processes to enable the delivery of high quality patient care

Your role is central to creating a positive patient journey and supporting the effective running of the service.

About us

Nothing matters to us more than people - The way we treatour patients and the people who work for us; the way we do things and ourcommitment to keeping our promises are what we value most.

We do what we say we will do and we do it well - Local CareDirect is a Social Enterprise organisation providing a wide range of healthcareservices in Yorkshire. We are a community-owned organisation, independent fromthe NHS, and committed to putting patients first.

A few Benefits of working for Local Care Direct are:

• NHS Pensions
• NHS Discounts (Blue light card)
• 25 days (pro rata) annual leave plus bank holidays, increasing by one day for each completed year of service, up to a maximum of 30 days
• Modern working environment with a positive atmosphere
• Health & Wellbeing group to support staff
• Supportive and Friendly team
• Annual Awards focused on raising money to support localcharity
• Opportunity to build a clinical portfolio inface to face, ED Streaming, Walk in Centre, Urgent Treatment centre, homevisiting and telephone/video consultation

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Local Care Direct

Address

Local Care Direct

Ward X34, B Floor

Brotherton Wing, Leeds General Infirmary

Brotherton Wing, Leeds General Infirmary