Receptionist (f/m/d)

Work where others go on holiday: our charming Hapimag Resort boasts a prime location right in the West End. With 29 apartments, we offer our guests an exclusive, personal atmosphere in the heart of the Scottish capital. Join our team and help create unforgettable stays in one of Europe's most beautiful cities!
To strengthen our reception team, we are looking for a dedicated individual who welcomes our guests with passion and a smile.

What you can expect

• Assisting our guests at the reception desk during their stay
• Handling Check-ins, Check-outs, and cash management
• Active upselling
• Contributing to the optimization of quality assurance and guest satisfaction
• Supporting administrative tasks
• 20h/week, 2 out of 7 days (8:00 AM - 6:00 PM) + on-call duty

What you bring along

• Professional experience as a receptionist or in a comparable front-desk position
• Passion for guest service and a willingness to work flexible hours
• Good computer skills; ideally, experience with hotel software
• Excellent English skills; additional foreign languages are an advantage (German, Italian)
• Pre-Settled or Settled status (Residence/work permit for UK) is mandatory

What we offer Local benefits

• A varied role within an established and highly motivated team
• Performance-oriented compensation
• A permanent position in a centrally located resort in a popular tourist destination
• A high degree of independence and the opportunity to help shape the resort's offerings
• Experience two weeks of vacation without point deductions in a Hapimag resort of your choice
• Benefit from attractive special conditions for stays at all Hapimag-owned resorts worldwide