Receptionist/ Clerical Assistant

Imperial College Healthcare NHS Trust's Breast Service Department is one of the largest in the country. We are looking for a resilient, hard working, and highly organised individual who thrives in a fast paced environment and can effectively multitask. This role is ideal for someone with excellent communication and administrative skills who can confidently manage multiple responsibilities while maintaining professionalism and patient focus.

Based at Charing Cross Hospital in Hammersmith, you will be a key member of the breast service reception and administration team, providing a high-quality service to our patients and clinical staff. The postholder will contribute to the smooth running of the department by working closely with clinical staff and management to deliver comprehensive administrative support.

Main duties of the job

• Provide a comprehensive and quality administration service to the designated department and manage and prioritise their workload, liaising closely with other administration staff and management.
• Support the wider multidisciplinary team, including consultants, by providing high-quality administrative and reception support.

Benefits

• Career development
• Flexible working and wellbeing support
• Staff recognition scheme
• Optional benefits: Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities

Job responsibilities

The full job description includes an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience, and knowledge required.

Person Specification

• A-Levels or equivalent knowledge or experience
• Medical terminology

Experience

• Basic IT literacy
• Previous experience in an NHS institution

Skills/knowledge/abilities

• Organisational skills / ability to learn
• Competent use of IT systems
• Excellent interpersonal skills
• Service sector work (preferably hospital)

Equal opportunities

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.