Receptionist & Administrator

We are a busy, friendly GP practice committed to delivering high-quality patient care in a supportive team environment. We are currently seeking a motivated and professional Receptionist/Administrator with experience using EMIS Web to join our front of house team.

Main duties of the job

• Greeting and assisting patients in person and over the phone
• Booking, amending and cancelling appointments using EMIS Web
• Handling patient queries efficiently and confidentially
• Processing repeat prescription requests
• Supporting the clinical and administrative team with day to day duties
• Maintaining accurate, up to date patient records
• Managing incoming and outgoing correspondence

Qualifications

• Previous experience working in a GP surgery or healthcare environment
• Proficient in using EMIS Web; experience working with EMIS required
• Experience working with Docman
• Excellent communication and interpersonal skills
• Strong attention to detail and the ability to multitask in a fast paced environment
• Professional, compassionate, and patient focused approach
• Confidentiality awareness and understanding of data protection (GDPR)
• Knowledge of NHS systems and procedures
• Basic understanding of medical terminology

About us

We are a busy, friendly GP practice located in the heart of Primrose Hill, committed to delivering high quality patient care in a supportive team environment. We are a short walk from Chalk Farm underground station.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.