Receptionist Administrator Edinburgh

Want to step into a role where you can make a real impact? Looking to develop your career with an established, growing firm? We believe that great service comes from great people - where creating a supportive team is essential, and where new colleagues feel valued from day one. At Thomson Cooper our purpose is to "listen, advise and support our clients to achieve their goals", and having talented people on board to deliver a high-quality service is our priority. We nurture and encourage our team in their development. We offer training and opportunities to develop your career.

The hours of work for the Receptionist Administrator role are 8.45am to 5pm Monday to Thursday and 8.45am to 3pm Fridays (36.75 hours per week). You will be based in our Edinburgh office.

Thomson Cooper is a thriving independent firm of Accountants and Business Advisors operating across Central Scotland with offices in Edinburgh and Dunfermline. Our team comprises 8 partners and over 100 staff with expertise in a wide range of accounting and business advisory, insolvency and wealth management services. We are trusted advisors providing clear insight, digital efficiency, and long-term support to our clients. We work with owner-managed businesses, SMEs, large and multi-national businesses, and individuals.

At Thomson Cooper we nurture talent and offer training and development opportunities to ensure we get the best from our people. Working in smaller teams helps us maintain personal relationships and our values are at the heart of everything we do.

You will be responsible for:

• Answering telephone calls, passing on messages and dealing with enquiries
• Scanning and distribution of incoming mail
• Administration support including preparing letters and enclosures for posting to clients and emailing correspondence direct to clients
• Franking and posting of mail
• Maintaining visitor logs and boardroom diaries
• Updating client data on our Practice Management Software
• Preparation of fee notes on our Practice Management Software
• General office support duties to ensure the daily smooth operation of the office such as maintenance of stationery supplies, kitchen supplies, preparation of teas and coffees for visitors etc
• Liaising with suppliers for office facilities

You will have experience of working in a busy office environment, preferably in the professional service sector. You should have minimum of 4 national 5s, one of which should be English, at C grade or above or the equivalent.

You must be able to demonstrate excellent communication skills, both written and oral. Good IT skills. Have a passion and natural flair for delivering an outstanding level of client service. This is a wide and varied role, and you will be able to demonstrate how you approach dealing with multiple priorities in a fast-changing environment.

• We offer competitive, industry benchmarked salaries
• Career development for motivated individuals
• Workplace Pension and 3 x Life Cover
• Access to our Employee Assistance Programme including GP24
• Access to our Reward Gateway offering 100s of high street discounts
• Access to wellbeing and fitness resources, videos, podcasts etc
• Client referral bonus
• Staff referral bonus
• Regular one to one meetings to assist personal development
• Opportunity to participate in our Healthy Working Lives or ESG Groups

Please be aware that this post does not satisfy the qualifications or salary requirement to qualify for skilled worker sponsorship, and Thomson Cooper do not currently hold a valid skilled worker sponsor licence to employ workers from outside the UK.