Receptionist

Receptionist

We are looking for a Receptionist to join our team at The Springs Resort & Golf Club in Oxfordshire. Hourly rate of £12.89!

This is a temporary position to work part time hours. This will be 24 hours across 3 days which will include weekends and bank holidays.

Flexibility is essential to suit the needs of the business.

Company overview:

Verde Resorts has 8 amazing destinations across the United Kingdom, each of which has its own unique offering. Whether you are looking for a role in food and beverage, grounds, maintenance, housekeeping, entertainment or at a management level then the Verde Resorts family will have the career waiting for you!

About the role

Main responsibilities:

The successful Receptionist will

• Meet and greet resort guests.

• Assist guests with any queries they may have.

• Advise on the local area.

• Issue accommodation keys and information.

• Advise guests on events within the resort.

• Handle telephone calls.

• Deal with customer complaints.

• Accurate cash handling.

Requirements:

Excellent customer service and strong communication skills are essential. A driving licence and the ability to drive is advantageous to get to and from the retreat.

What's in it for you:

• Competitive rate of pay

• Enhanced holiday entitlement

• Discounted staff breaks at our luxurious UK holiday resorts.

• Free use of resort facilities, including gyms and swimming pools.

• Food discounts across all resorts.

• Discounts on spa treatments.

• 'Introduce a Friend' recruitment bonus.

• Company sick pay.

• Employee Assistance Programme for wellbeing support.

• Free access to the Verde Resorts Academy, supporting professional growth and skill development.

• MediCash health plan.

Subject to terms and conditions

About the company

We are Verde Resorts Management - a privately-owned company specialising in resort and holiday-home management across the UK. From lodge resorts to holiday parks, we focus on delivering high-quality leisure experiences and property-management services. We combine operational know-how with commitment to hospitality, ensuring guests and owners alike enjoy reliability, comfort and top-notch service.

Required Criteria

• Right to Live and work in the UK
• Excellent customer service and strong communication skills

Desired Criteria

• A driving licence and the ability to drive is an advantage to enable easy travel to and from the resort

Skills you'll need

• Answering Customer Questions
• Ability to Identify and Anticipate needs
• Exceeding Customer Expectations