Receptionist

Step into a role where every day brings variety and you can be the vital first point of contact for our diverse community. You

will shape first impressions while supporting meaningful work that gives back to the community.

WHAT WILL YOU BE DOING?

Providing exceptional customer support while managing front of house reception operations. Your role includes supporting

conference hires, guiding customers to the right services, and handling queries from internal and external organisations.

As part of our reception team, you will help achieve Western Gateway's key priorities through sales support, accurate record

keeping, and precise data entry.

WHAT WE'RE LOOKING FOR

• Excellent communication and interpersonal abilities
• Experience in sales
• Strong record keeping and data entry skills
• Availability across 7 days due to a flexible rota

ABOUT US:

Beyond a competitive salary and the chance to work for an organisation passionate about community impact, you will receive:

• 24/7 Confidential Employee Assistance Programme
• IMHR Plus online portal with discounts at major brands and retailers
• 25 days annual leave plus 8 bank holidays, increasing with service
• SimplyHealth cash plan covering dental care, physiotherapy, consultations, and scans
• Staff discounts for YMCA nurseries, YGym membership, and Coffee at the Clock

Equality, Diversity and Inclusion Statement

We are an equal opportunity employer committed to a diverse and inclusive workforce. Therefore, we encourage and support the

recruitment, retention and career development of people from as wide a range as possible of ethnic, cultural and social

backgrounds.

YMCA BCG is a trauma-informed organisation; we recognise and understand the widespread impact of trauma on individuals to shape

policies, practices, and culture. We are sensitive and responsive to the needs of those who have endured trauma to prevent its

recurrence among clients and staff.

The successful applicant must complete a basic DBS check before starting.

We reserve the right to close this vacancy before the closing date should we receive sufficient applications.