Receptionist

Reporting into the Home Manager, responsibilities will include:

• Providing a professional and secure front of house service, welcoming visitors and acting as a first point of contact.
• Escalate concerns or issues as appropriate.
• Comply with CQC essential standards and Anchor procedures.

Required knowledge & experience:

• Customer service NVQ2 is desirable but not essential.
• Previous experience of working in an office environment.
• Understanding of building security and location policies and procedures.
• Understanding of confidentiality and data protection within a care setting.
• Health & safety in the workplace.

Required skills:

• Basic computer knowledge. Well organized with good planning skills.
• Presentable, approachable and with a friendly personality.
• Able to work individually and as part of a team.