Receptionist

About The Role

The role will be based at Manor Farm Road, Salisbury, working Monday - Friday 08:00-17:00 with a 1 hour unpaid break. This position is a 12 month FTC covering maternity leave. OCS is recruiting for a Receptionist within its Public Sector business.

Key Responsibilities

• Deliver a warm, professional welcome to all visitors, staff, and contractors.
• Act as the first point of contact, providing a high standard of customer service at all times.
• Manage visitor access, including issuing passes and maintaining accurate sign-in procedures.
• Handle incoming calls and enquiries promptly and professionally.
• Coordinate meeting room bookings and support room set up and event logistics.
• Provide general front of house and administrative support as required.
• Carry out mailroom duties, including distribution and coordination of incoming/outgoing mail.
• Support health and safety procedures within the building, ensuring compliance at all times.

Qualifications

• Right to work in the UK and willingness to undertake a DBS check.
• Previous experience in a Reception, Front of House, or customer facing role within a professional environment.
• Strong customer service skills with a focus on delivering an excellent workplace or guest experience.
• Confident communication skills (verbal and written).
• Good working knowledge of Microsoft Office applications.
• Professional, well presented, and highly organised approach.
• Ability to work independently and as part of a team.

Desirable

• Experience within a corporate or high profile environment.
• Experience supporting meeting room management or events coordination.
• Familiarity with visitor management systems.

Equal Opportunities

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.