Receptionist

Receptionist

Department: Front of House

Employment Type: Part Time

Location: Reading

Compensation: £13,416 / year

Description

Receptionist - Part Time

Reading

£13,416 pa

We're looking for a professional, personable, and proactive Corporate Receptionist to join our front of house team in a prestigious office building. Located just minutes from Reading station, this beautifully designed workplace offers a warm, welcoming environment and a fantastic opportunity to be the face of a thriving corporate business.

You should be an experienced receptionist taking pride in delivering a first class tenant and visitor experience. You'll have a can do attitude and enjoy being proactive, ensuring any building issues are reported and managed. You will bring personality and efficiency to the building.

Salary: £13,416 pa part time

Hours: 8.00am - 6.00pm Thursday and Friday

Key Responsibilities Reception

• Manage and take ownership of the reception area to ensure the ambiance reflects the clients' and tenants' expectations
• Meeting, greeting and registering all visitors to the building, providing exceptional customer service to all
• Efficiently managing deliveries, including couriers and post
• Stock check and re order front of house supplies
• General administration, as required

Building management

• You will quickly establish yourself as 'the face of the building' and the go to person for questions / queries
• Work closely with the off site Building Manager - confidently reporting building issues and helping manage to resolution
• Manage contractors visiting the building to undertake regular maintenance, issuing keys as required and updating the progress / maintenance log
• Produce a weekly report for key stakeholders

Tenant experience and community engagement

• Organise seasonal events for the tenants, to create a sense of community and aid enjoyment in the workplace (as and when required)
• Produce a monthly e newsletter to update tenants on initiatives to encourage uptake and participation, ensuring content is always on brand (as and when required)

Skills, Knowledge and Expertise

• Proven experience in a front of house reception role and are ready for a new challenge
• You have facilities management experience (desirable)
• Personable and proactive with a confident manner and able to deliver impeccable customer service
• Self motivated and thrive in an environment where you are required to multitask
• Excellent problem resolution skills along with outstanding communication and active listening skills
• Competent Microsoft Office / App / Social Media / Canva user and willing to learn in house systems and processes

Benefits

• Contributory pension scheme / life assurance
• 24 / 7 access to a virtual GP for you and your family
• Wellbeing resources: digital gym, nutrition planning, wellbeing podcast
• Financial and legal information support
• Discounts and deals across multiple businesses
• Referral programme
• LAH training academy