Receptionist

Role overview

We are seeking a friendly, organised, and professional Receptionist to be the first point of contact for our business. You will play a key role in creating a positive first impression for visitors, clients, and colleagues while ensuring the smooth day to day running of the front of house function.

Key tasks

• Greet and welcome visitors in a professional and courteous manner
• Answer, screen, and direct incoming calls promptly and efficiently
• Manage reception inbox and respond to queries in a timely manner
• Maintain visitor logs and ensure compliance with security procedures
• Coordinate meeting room bookings and prepare rooms when required
• Handle incoming and outgoing post and deliveries
• Provide administrative support to internal teams as needed
• Maintain a clean, tidy, and presentable reception area at all times
• Assist with general office coordination tasks

Knowledge, skills and experience

• Previous experience in a receptionist, front of house, or customer service role
• Excellent verbal and written communication skills
• Strong organisational skills and ability to multitask
• Professional appearance and demeanor
• Ability to remain calm and personable under pressure
• High attention to detail and accuracy

Personal attributes

• Friendly and approachable with a positive attitude
• Reliable and punctual
• Strong customer focus with a willingness to help
• Team player with the ability to work independently

Benefits

When you join the JLA family, you'll gain access to an extensive benefits package that supports your health, wellbeing, and financial security. Additional benefits include:

• 24/7 wellness and lifestyle app
• Dedicated mental health support and up to 8 counselling sessions
• Free onsite gym and gym membership discounts
• Life assurance coverage, company sick pay, and pension scheme
• Free office parking, eye care vouchers, cycle to work scheme and staff discounts
• 25 days of annual leave plus bank holidays, flexible working options and enhanced family leave policies
• Colleague recognition scheme and referral rewards up to £1,000