Receptionist

Are you a friendly, professional, and organised individual who enjoys meeting people and delivering exceptional customer service?

Our client is looking for an enthusiastic Receptionist to join a welcoming and professional team. This is a fantastic opportunity for someone who thrives in a busy environment, enjoys variety in their day, and takes pride in creating a positive experience for every visitor, client, and colleague.

The successful candidate will need to be flexible and comfortable supporting occasional weekend cover when required.

Key Responsibilities

• Welcoming visitors and providing a professional first impression
• Answering incoming calls and handling enquiries in a friendly and efficient manner
• Managing emails, messages, and correspondence
• Coordinating appointments, meetings, and visitor schedules
• Providing excellent customer service to clients, guests, and colleagues
• Maintaining a tidy and professional reception area
• Supporting general administrative duties and office coordination
• Updating records and maintaining accurate information
• Liaising with internal teams and external contacts
• Assisting with meeting arrangements and day to day office requirements
• Handling queries and resolving issues promptly and professionally
• Providing flexible support, including occasional weekend cover when required

Working Hours

Monday - Friday: 8:00 am - 4:00pm/ 9:00 am - 5:00pm (30 minute lunch)

Saturday & Sunday: (Flexible working patterns may be discussed)

Experience and Skills Requirements

• Previous experience within reception, front of house, hospitality, customer service, or administration would be advantageous
• Excellent communication skills with a professional and friendly telephone manner
• Confident, approachable, and comfortable interacting with people at all levels
• Strong organisational skills with excellent attention to detail
• Ability to multitask and prioritise in a busy environment
• Professional presentation and a positive attitude
• Good IT skills, including Microsoft Office and administrative systems
• Reliable, proactive, and team focused approach
• Flexible attitude with willingness to support occasional weekends